Iris
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Iris11:55:06
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Iris11:55:06
Hi, Sorry to interrupt you, I just want to let know that i am online, Is there anything I can help?
Me11:55:13
Hello Iris
Iris11:55:16
hi
Iris11:55:21
this is iris
Me11:55:39
I have just received the Ender-3 from Gearbest and I have a question.
Iris11:55:43
yes
Me11:56:32
I assembled the printer and I found out that the nozzle is not vertical but slanted. Please have a look at the picture: https://postimg.cc/bGhhC3Ng
Me11:57:31
Should I ask Gearbest for a replacement nozzle kit?
Iris11:57:46
I am checking
Me11:57:53
ok.
Iris11:58:55
it can print the model successfully or not
Me11:59:27
I have not used it just in case I do not have any warranty after that.
Iris11:59:23
try print and see if it can work
Iris11:59:48
if it can work. then it doesn't matter
Iris12:00:01
all the printer has one year warranty
Iris12:00:05
no worries
Me12:00:22
Th fillament will ooze from one side if the nozzle is not vertical and the print will not be fine.
Iris12:01:23
did you reassemble the nozzle ?
Me12:01:44
No, the nozzle came assembled from the factory.
Me12:02:05
With the fans cables and everything attached
Iris12:02:16
try re assemble it
Me12:02:43
Is there a way to straighten the nozzle. It has two screws.
Me12:04:09
Don't you agree that if you pay the full amount for a brand new item you should receive one with no blemishes or errors in manufacture?
Iris12:04:25
no
Me12:04:41
What do you mean?
Iris12:04:50
sorry, I am afraid that you should contact with Gearbest
Me12:05:21
Ok, thank you.
Iris12:05:24
you are welcome
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